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Hard Rock Hotel Cancun

ex. Cancun Palace Resort

Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hard Rock Hotel Cancun

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Overview

Hard Rock Hotel Cancun is a 5-star property offering an unique accommodation with medical service, dry cleaning and 24-hour concierge. Featuring luxurious architecture, Hard Rock Hotel Cancun was renovated in 2012.

Hard Rock Hotel Cancun is located near by the spectacular white-sand beach. The vicinity of a bus stop let you explore El Rey Ruins and Mercado 28 with no difficulty.

The venue is set next to shopping centers and a shopping village.

Hard Rock Hotel Cancun is around 20 minutes' drive from Cancun International airport.

Rooms

There are 601 rooms including deluxe family connecting triple room, deluxe family connecting double room and deluxe family connecting quadruple room in Hard Rock Hotel Cancun, where guests can enjoy a panoramic view of the sea and make use of climate control, central heating, high-speed internet, a storage space and direct dial telephone. Some rooms come with a view of the Caribbean Sea. Bathrooms are appointed with a shower, a hairdryer and a spa bathtub.

Eat & Drink

A breakfast is served in the café. Guests can enjoy savory meals of Asian cuisine at the hotel’s restaurant. The night bar serves coffee, cocktails and wines. Offering various dining options, Savio's Bistro by La Dolce Vita and Puerto Madero Cancun are about 5-minute walk away.

Services

The hotel offers a designated smoking place, an elevator and a beauty salon for general needs and audiovisual equipment, computers and a meeting room for corporate travelers.

Relax

There are live music and live performances organized on site. The property provides a gym, aqua fitness and aerobics classes along with windsurfing, kayaking and beach volleyball.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Florist/Flower shop
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Wind surfing
  • Aqua fitness
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiard tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Catering service
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor heated swimming pool
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Bay view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Hard Rock Hotel Cancun Cancun location
Show big map »

Hotel Address:

Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Centre
  • Cancun
    11.0 km
Airports
  • Cancun International (CUN)
    12.6 km
  • Playa Del Carmen (PCM)
    61.3 km
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    360 m
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    390 m
Beaches
  • Playa Marlin
    1.7 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Rooms and availability

Gold Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

DOBLE (TWIN/MATRIMONIO) GOLD. ALL INCLUSIVE. Standard rate

Gold King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

DOBLE USO INDIVIDUAL (KING SIZE) GOLD. ALL INCLUSIVE. Standard rate

Premium Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Premium Double Room (Double bed or 2 twin beds)

Premium Quadruple Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Premium Quadruple Suite

Premium Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Premium Triple Room

Premium Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite|Premium Twin Suite (2 twin beds)

Premium Two Room Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Suite|Premium Double Suite with 2 rooms (Double bed or 2 twin beds)

Premium Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Premium Quadruple Room

Premium Flat
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

The Deluxe Room features a dual hot tub, LCD flat-screen satellite TV and iPod docking station. The private bathroom offers signature toiletries and a hairdryer. It also has bathrobes and slippers available. The balcony is furnished. The room may either have a king-sized bed, or 2 double beds, dressed with premium cotton linens.

Grand Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
Room Description:

GRAND DELUXE DOUBLE/TWIN. ALL INCLUSIVE. Nett / Fit Rate

Club Deluxe Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

SINGLE DELUXE DIAMOND KING. ALL INCLUSIVE. Standard rate

Club Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

DOUBLE DELUXE DIAMOND KING. ALL INCLUSIVE. Standard rate

Hard Rock Hotel Cancun photos Room
Double Room
Garden view
  • Room size:

    40 m²

  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Dressing area
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Housekeeping
  • Telephone
  • Turndown service
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Make-up mirror
  • Shower cap
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

DOUBLE DELUXE GOLD DOUBLE BEDS. ALL INCLUSIVE. Non refundable

Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
Special King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Living room
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Clock-radio
  • Radio
Room Description:

Deluxe|Leisure RRL Deluxe Platinum King - All inclusive ( No Breakfast )

Spa King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This suite features a king-sized bed, bathtub, hair dryer, slippers, bathrobe, ironing facilities and Rock Spa bath products. A LCD TV is also available. Other amenities and services included are: -Rock Royalty Personal Assistant (7am – 11pm) -Ironing Service (2 items per person/per stay) -Nightly Petit Fours -Aromatherapy and Pillow Menu -Access to Rock Royalty areas on the pool, lounge and beach -Complimentary 25-minute couple’s massage at the Rock Spa® -VIP Check-in and check-out -Late checkout available (until 3pm – available upon request and availability) -Premium Liquor dispenser - Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial.

Quintuple Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Suite|Quintuple Suite

Quadruple Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Quadruple Suite

Two Room Quadruple Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Quadruple Suite with 2 rooms

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:High speed internet
  • Ironing facilities
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
Room Description:

Standard|Standard Triple Room

Two-Room Suite
Sea view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • CD player
  • Clock-radio
  • Radio
Room Description:

Suite|Suite - 2 Rooms - Sea View

Hard Rock Hotel Cancun photos Room
Suite
Ocean view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed and 2 Double beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:High speed internet
  • Slippers
  • Terrace
  • Ironing facilities
  • Living room
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Suite|Rock Suite Platinum with Personal Assistance

Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Bed in shared room, 2 Beds in shared room

  • Check Prices
Room Description:

Shared Facility|Shared Room

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Standard|QUADRUPLE TWO DOUBLE BEDS

Family Room
Lagoon view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • General:High speed internet
  • Connecting room
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

FAMILY ROOM (2AD+2CH). ALL INCLUSIVE. Nett / Fit Rate

Superior Deluxe Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

SUPERIOR DELUXE ROOM (2AD+1CH). ALL INCLUSIVE. Nett / Fit Rate

Superior Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Superior Double Room with Garden View (Double bed or 2 twin beds)

Superior Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Iron
  • Ironing board
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Interactive web TV
  • CD player
  • Radio
Room Description:

SUITE SUPERIOR. ALL INCLUSIVE. Non refundable

Superior Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Superior|Superior Quadruple Room

Hard Rock Hotel Cancun photos Room
Deluxe Double Room
Ocean view
  • Room size:

    40 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • In-room safe
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Living room
  • Dressing area
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • CD player
  • Clock-radio
  • Radio
Room Description:

Deluxe|2 Double - Non-Smoking - Platinum Deluxe - Ocean View

Hard Rock Hotel Cancun photos Room
Deluxe Room Pure
Lagoon view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Ironing facilities
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Deluxe|Deluxe Room, 2 Double Beds (Gold- Pure)

Deluxe Two-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Room DELUXE TWO BEDROOM

Hard Rock Hotel Cancun photos Room
Deluxe King Room
Ocean view
  • Room size:

    40 m²

  • Max occupancy:

    6 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Dressing area
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed. Ocean View. Max occupancy for room is 2 adults. 430 Sq. Ft. *Rock Royalty Level is an adult-only upgrade in the Deluxe Platinum room category. Amenities Include... - Rock Royalty Personal Assistant (7am – 11pm)- Ironing Service (2 items per person/per stay)- Upgraded full-size Rock Spa® bath products- Express luggage delivery- Complimentary Shoe Shine- Nightly Petit Fours- Aromatherapy and Pillow Menu- Spa Tub Preparation (with 24-hours notice)- Personal Assistance with reservations (on and off property)- Priority Reservations to picks® and mix® program- Access to Rock Royalty areas on the pool, lounge and beach- Complimentary 25-minute couple’s massage at the Rock Spa®- VIP Check-in and

Hard Rock Hotel Cancun photos Room
Deluxe King Room Pure
Lagoon view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Ironing facilities
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions. THE PURE® PROMISE - SHOCK TREATMENT This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room. - HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep. - ALL SURFACES SPECIALLY TREATED Upholstery and all soft s

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 2 Double beds, 1 Double bed

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Triple Deluxe with view. ALL INCLUSIVE

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
  • CD player
Room Description:

QUADRUPLE DELUXE PLATINUM DOUBLE BEDS. ALL INCLUSIVE. Standard rate

Deluxe Flat
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

The room features a dual hot tub, flat-screen satellite TV and iPod docking station. The private bathroom offers signature toiletries and a hairdryer. It also has bathrobes and slippers available. The balcony with ocean views is furnished. The room has 2 Double-sized beds.

Royal King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Standard|Double King Size Bed-royal

Deluxe Family Two-Bedroom Double Room
Lagoon view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Iron
  • Ironing board
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Interactive web TV
  • Radio
Room Description:

Deluxe|Deluxe Double Family Room with 2 rooms (Double bed or 2 twin beds)

Hard Rock Hotel Cancun photos Room
Deluxe Family Room
Lagoon view
  • Max occupancy:

    6 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 King-size bed and 2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Slippers
  • Ironing facilities
  • Dressing area
  • Soundproofed windows
  • Outdoor furniture
  • Connecting room
  • Electronic key card
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Deluxe|FAMILY ROOM DELUXE

Deluxe Family Connecting Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Iron
  • Ironing board
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Interactive web TV
  • CD player
  • Radio
Room Description:

DOUBLE Doble - Deluxe Family - 2 Rooms Connecting. ALL INCLUSIVE. Non refundable

Deluxe Family Quintuple Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Quintuple Family Room

Deluxe Family Connecting Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

TRIPLE Triple - Deluxe Family - 2 Rooms Connecting. ALL INCLUSIVE. Standard rate

Deluxe Family Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

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Room Description:

Deluxe|Deluxe Triple Family Room

Deluxe Family Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Quadruple Family Room

Deluxe Family Connecting Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Media:CD player
Room Description:

QUADRUPLE Quadruple - Deluxe Family - 2 Rooms Connecting. ALL INCLUSIVE. Standard rate

Deluxe Family Flat
  • Max occupancy:

    6 persons

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Room Description:

The family room offers 2 connecting rooms featuring lagoon views. Features a dual hot tub and a flat-screen satellite TV, this room also includes a private bathroom with signature toiletries and a hairdryer. It also has bathrobes and slippers available. Please note that this room is only available for people travelling with children.

Ocean Two-Bedroom Suite
Lagoon view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

This suite has seen a million faces and rocked them all. Two bedrooms: One bedroom with a king size bed and a second bedroom with two double beds. This suite includes a living area and dining area. Limited time only – this room now comes with your very own Personal Assistant. HIGHLIGHTS - Ocean or Lagoon view or Ocean and Lagoon view- Two bedrooms- 1,065 Sq. Ft.- Double hydro spa tub in each room- Private terrace with lounge chairs and chairs with a table- Bathroom scale- Espresso/American coffee maker- Nightly Petit Fours- Pillow menu- Aromatherapy- Exclusive beach bag (one per room / per stay) PERSONAL ASSISTANT SERVICES - Personal Assistant (7am-11pm)- Ironing Service (2 items per person/per stay)- Express Luggage Delivery- Complimentary Shoe Shine- Spa Tub Preparation (with 24-hour notice)- Personal Assistance with Reservations (on and off property)- Pr

Hard Rock Hotel Cancun photos Room
Diamond Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Iron
  • Ironing board
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Interactive web TV
  • Radio
Room Description:

Deluxe Diamond Room - Adults Only. ALL INCLUSIVE

Hard Rock Hotel Cancun photos Room
Diamond King Room
Ocean view
  • Room size:

    39 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

Diamond Deluxe King Room - iPod docking station, in room safe, alarm clock, ironing facilities, DVD/CD player, hair dryer, toiletries, bathrobes, flat screen television, mini bar, laptop safe box, balcony/terrace, wake-up service, heating, shower, satellite/cable TV, telephone, air conditioning, All Inclusive, Resort credit

Luxury Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Double beds

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Deluxe|Luxury Platinum Room [All Inclusive]

Hard Rock Hotel Cancun Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Places of interest

  • El Rey mayan ruins3.3 km

Shopping areas

  • Kukulcan Mall1.4 km
  • La Isla Shopping Mall2.4 km

Museums

  • Mayan Museum1.8 km

Theaters

  • Backstage Theatre1.1 km

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok100 m

Local attractions

  • Avenida Kukulkan1.5 km
    CancunMexico
  • Playa Marlin1.7 km
    CancunMexico
  • La Isla Shopping Village2.4 km
    Blvd Kukulkan km 12.5 Zona Hotelera
  • Museo Sensorial del Tequila1.5 km
    Blvd. Kukulcan km 12.5, zona hotelera En El Segundo Piso de la Tienda la Europea
  • Museo Maya de Cancun1.9 km
    Hotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz

Near the hotel

  • Culinary Center: Restaurant and Cooking School410 m
    Retorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
  • Kukulcan Plaza 1.5 km
    Blvd. Kukulcan km 13 Zona Hotelera

Restaurants nearby

  • Savio's Bistro by La Dolce Vita360 m

    Address: km 15 Zona Hotelera
    Phone: 998 8850150

    82% likes this, based on 422 reviews
    Cuisine: Italian
    Price Range: USD 20 - USD 35

  • Fantino480 m

    Address: Retorno del Rey #36, Zona Hotelera
    Phone: +52 998 881 0808 x5803

    95% likes this, based on 88 reviews
    Cuisine: Italian

  • Puerto Madero Cancun390 m

    Address: Boulevard Kukulcan, km 14.1
    Phone: 52 (998) 885-2829

    79% likes this, based on 847 reviews
    Cuisine: Vegetarian, Argentinean, Venezuelan
    Price Range: USD 26 - USD 51

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hard Rock Hotel Cancun Reviews

Guest reviews are submitted by our customers after their stay at Hard Rock Hotel Cancun

Average guest rating

7.8out of 10
Fabulous
Based on 48 reviews

Rating by category:

Service
9.2
Rooms
9.3
Value
8.6
Location
9.7
Dining
8.0

Guest reviews

    How to reach hotel

    hotel Hard Rock Hotel Cancun Cancun location
    Show big map »

    Hotel Address:

    Blvd. Kukulcan Km 14.5, Cancun, Mexico

    Get directions
    City Centre
    • Cancun
      11.0 km
    Airports
    • Cancun International (CUN)
      12.6 km
    • Playa Del Carmen (PCM)
      61.3 km
    Restaurants
    • Savio's Bistro by La Dolce Vita (cuisine: Italian)
      360 m
    • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
      390 m
    Beaches
    • Playa Marlin
      1.7 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      12
    • Number of rooms:
      601